THEOFFERRER LTD | Company No. 16222238 | 66 Paul Street, London, EC2A 4NE
Effective date: June 20, 2026 | Version 2.3
This Privacy Policy explains how THEOFFERRER LTD ("we", "us", "our") collects, uses, stores, and protects personal data when you use the Platform at www.theofferrer.com.
The data controller is:
THEOFFERRER LTD
Company No. 16222238, registered in England and Wales
66 Paul Street, London, EC2A 4NE, United Kingdom
Email: contact@theofferrer.com
We process personal data in compliance with:
A Data Protection Officer (DPO) has not been formally appointed as THEOFFERRER LTD does not meet the thresholds requiring mandatory DPO appointment under UK GDPR or EU GDPR. All data protection queries should be directed to contact@theofferrer.com.
We process your personal data on the following legal bases:
| Purpose of Processing | Legal Basis |
|---|---|
| Creating and managing your account | Performance of a contract (Art. 6(1)(b)) |
| Processing Trade Pro subscription payments | Performance of a contract (Art. 6(1)(b)) |
| Displaying your Listings to other Users | Performance of a contract (Art. 6(1)(b)) |
| Enabling Direct Messaging between Users | Performance of a contract (Art. 6(1)(b)) |
| Sending transactional emails | Performance of a contract (Art. 6(1)(b)) |
| Sending marketing/promotional communications | Consent (Art. 6(1)(a)) you may withdraw at any time |
| Analysing Platform usage and improving services | Legitimate interests (Art. 6(1)(f)) |
| Fraud prevention and Platform security | Legitimate interests (Art. 6(1)(f)) |
| Compliance with legal obligations | Legal obligation (Art. 6(1)(c)) |
| Responding to legal claims or regulatory requests | Legal obligation / Legitimate interests (Art. 6(1)(c)/(f)) |
We do not use personal data for automated decision-making or profiling that produces legal or similarly significant effects on Users.
| Category of Data | Retention Period |
|---|---|
| Account data (name, email, company) | Until account deletion + 30 days for backup purposes |
| Listing data | Duration of active Listing + 12 months after expiry |
| Live Board posts | 7 days from publication (automatically deleted) |
| Payment and transaction records | 7 years (UK legal requirement for financial records) |
| Direct Messages | Duration of both Users' active accounts |
| Technical logs (IP, access) | 12 months |
| Marketing consent records | Until consent is withdrawn + 3 years |
| Correspondence (email to contact@) | 3 years from last communication |
We do not sell personal data. We may share your data with the following recipients:
Some service providers (including Stripe, Inc., based in the United States) may process personal data outside the UK and EEA. Where data is transferred internationally, we ensure appropriate safeguards including UK IDTAs, EU Standard Contractual Clauses, or adequacy decisions. Contact contact@theofferrer.com for details.
| Right | What it means |
|---|---|
| Right of access | Obtain a copy of all personal data we hold about you. |
| Right to rectification | Request correction of inaccurate or incomplete data. |
| Right to erasure | Request deletion of your personal data, subject to legal obligations. |
| Right to restriction | Request that we limit processing of your data. |
| Right to data portability | Receive your data in a structured, machine-readable format. |
| Right to object | Object to processing based on legitimate interests or direct marketing. |
| Right to withdraw consent | Withdraw consent at any time for consent-based processing. |
| Right re: automated decisions | Not to be subject to solely automated decision-making with significant legal effects. |
To exercise any right, contact contact@theofferrer.com with your name, email, and request. We respond within 30 days.
Lodge a complaint:
| Type | Purpose | Legal Basis |
|---|---|---|
| Strictly necessary | Platform operation (login, security) | Legitimate interests / contract |
| Functional | Remember preferences | Consent |
| Analytics | Understand Platform usage | Consent |
| Marketing | Relevant advertising (if applicable) | Consent |
You may configure your browser to refuse or delete cookies. This may affect Platform functionality.
In case of a data breach likely to risk your rights, we will notify the ICO within 72 hours and affected Users without undue delay. Report security concerns to contact@theofferrer.com.
The Platform is for business users aged 18 and over. We do not knowingly collect data from persons under 18. If you believe a minor has registered, contact contact@theofferrer.com.
Contact details (email, phone, WhatsApp) of other Users accessed through the Platform must be used solely for legitimate B2B trade communication related to a specific Listing. Use for spam, unsolicited marketing, or data harvesting is strictly prohibited.
The Platform may provide an optional currency conversion tool. Exchange-rate requests are made by the Platform server to an external exchange-rate data provider. The provider does not receive the amount entered, the selected currency pair, the identity of the user, or the user's conversion history from the browser. The Platform may store the user's selected currencies locally in the user's browser solely for convenience.
The Platform currently uses ExchangeRate-API as its exchange-rate data provider. Standard technical connection data may be processed by that provider when the Platform server retrieves rate tables. Please refer to the provider's own privacy notice for information about its processing activities.
Buyer Premium provides fixed-period access to private sourcing tools. When a User creates a Private BUY Request, we process the request content, product and trade requirements, attachments, reply activity, identity-reveal state, supplier shortlist entries, private supplier notes, and related account and package information.
A Private BUY Request hides the buyer's public company and contact details from the public Listing. The Platform still processes and stores the buyer's account identity so that the request can be operated, moderated, secured, and connected to authorised conversations. Privacy mode is not anonymity from THEOFFERRER LTD, administrators acting for legitimate operational purposes, or legal authorities where disclosure is required by law.
Supplier shortlists and notes are private to the Buyer Premium account that created them and authorised Platform administrators where access is necessary for support, security, legal claims, or compliance. They are not shared with the supplier through the normal Platform interface.
Direct Messages and their attachments are stored to deliver conversations, connect enquiries to Listings, prevent abuse, provide support, and preserve an account communication record. Message participants can see the content shared within their conversation. Users must not upload unnecessary sensitive personal data, payment card data, passwords, or confidential third-party information they are not authorised to share.
AI Assistant prompts, generated replies, session identifiers, recent session history, account identifier where logged in, and technical rate-limit identifiers may be processed and stored to provide the assistant, maintain conversational context, prevent misuse, and diagnose faults. Some prompts and recent conversation context may be sent to Anthropic as the current AI model provider when the local knowledge base cannot answer a request. Users should not enter confidential transaction information, personal data, credentials, or legally privileged material into the AI Assistant.
AI Assistant records are retained according to operational, security, support, and legal requirements and may be deleted or anonymised when no longer reasonably required. AI responses may be inaccurate and are not used to make decisions producing legal or similarly significant effects about Users.
When a User requests Company Verification, we process the legal company name, registration number, country of registration, company website, submitted registration document, submission and review dates, review status, and internal administrative review notes.
This information is processed to provide the requested account and marketplace verification service, prevent misuse, protect Platform integrity, and maintain an audit record of review decisions. Verification documents are stored in restricted private storage and are accessible only to authorised personnel who require access for review, security, compliance, or legal purposes.
Public profiles display only a precisely described review status, such as Registration document reviewed. Submitted documents, registration numbers, and internal notes are not made public. Verification records may be retained while the account is active and afterwards where reasonably necessary for security, dispute evidence, legal claims, fraud prevention, or regulatory obligations.
Smart Match compares information supplied in published Listings, including BUY or SELL type, product, category, country, Incoterms, and declared certifications. It does not make decisions that produce legal or similarly significant effects. Users decide independently whether to contact or trade with another User.
For Trade Pro and Buyer Premium purchases we process the selected access plan, order identifier, account and billing details, payment status, access start and expiry dates, and relevant payment-provider references. Full payment-card details are handled by the payment provider and are not stored by the Platform.
Current paid plans provide access for the period shown at checkout and do not renew automatically unless the checkout expressly states otherwise. Prices are shown net of VAT, sales tax, GST, and similar taxes unless checkout clearly states otherwise. Business customers receive a net invoice; reverse charge or local tax rules may apply depending on the customer location and tax status. We retain order and access records for accounting, tax, fraud prevention, support, legal claims, and statutory record-keeping obligations.
We may update this Policy from time to time. We will notify you of material changes at least 14 days before they take effect via a notice on the Platform homepage and by email to registered Users. Continued use after the effective date constitutes acceptance.
THEOFFERRER LTD Data Protection
Email: contact@theofferrer.com
Post: 66 Paul Street, London, EC2A 4NE, United Kingdom
Response: within 1 business day for general enquiries, 30 days for formal data subject requests.
Effective date: June 20, 2026 | Version 2.3
These Terms & Conditions ("Terms") govern the use of the online marketplace available at www.theofferrer.com ("Platform"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Platform immediately.
The Platform is owned and operated by THEOFFERRER LTD, a company registered in England and Wales under company number 16222238, with its registered office at 66 Paul Street, London, EC2A 4NE, United Kingdom.
Contact: contact@theofferrer.com
These Terms apply to all Users regardless of their country of residence or domicile. Where mandatory consumer protection laws of the User's country of residence provide greater protection than these Terms, those mandatory provisions shall apply in addition to these Terms.
Registration is open to:
By registering, the User warrants that all information provided is accurate, complete, and up to date. The Platform does not independently verify the identity of Users. Users who provide false information may have their accounts suspended without notice or refund.
Each User may hold only one Account. Sharing login credentials with third parties is strictly prohibited. The Platform Owner will never request a User's password via email, chat, or telephone.
The User may close their Account at any time by contacting contact@theofferrer.com. The Platform Owner may suspend or terminate an Account with 7 days' written notice if the User materially violates these Terms, or immediately in cases of fraud, illegal activity, or serious harm to other Users.
Users may publish Listings in three formats: Sell (product available for sale), Buy (seeking to purchase), or Live (urgent or time-sensitive offer). Listings must comply with the following:
The Platform Owner reserves the right to remove any Listing that violates these Terms, applicable law, or community standards, without prior notice and without liability.
Trade Pro and Buyer Premium paid access plans are available at https://theofferrer.com/pricing/.
Available payment methods are those displayed on the Checkout page for the relevant order. Payment availability may depend on country, currency, payment-provider configuration, risk checks, device/browser support, and the selected product.
Card and supported wallet payments are processed by independent payment providers such as Stripe. PayPal is not offered as a payment method. THEOFFERRER LTD does not store full card numbers, CVC codes, or complete payment credentials.
All prices are in USD and are shown net of VAT, sales tax, GST, and similar taxes unless the Checkout page clearly states otherwise. Users are responsible for any currency conversion costs or additional charges applied by their bank or payment provider.
VAT and local taxes: THEOFFERRER LTD supplies paid digital access primarily to business users. For B2B customers outside the United Kingdom, the place of supply may be outside the scope of UK VAT and reverse charge or local tax rules may apply. Business customers remain responsible for providing accurate billing information and for any tax registration, reporting, reverse-charge treatment, sales tax, GST, VAT, or similar obligations in their country. Nothing in these Terms constitutes tax advice.
Paid access does not renew automatically at launch unless the Checkout page clearly states otherwise. Users must manually purchase a new Trade Pro or Buyer Premium access period before expiry to maintain uninterrupted access.
Trade Pro and Buyer Premium refund eligibility depends on the circumstances, the access already supplied, the purchaser's legal status, and applicable mandatory law.
Right of withdrawal (UK & EU consumers): In accordance with the UK Consumer Contracts Regulations 2013 and EU Directive 2011/83/EU, consumers who have not accessed paid features may request a full refund within 14 days of purchase. By activating or using paid access, the User may lose this right where permitted by law.
Technical issues: If a technical fault prevented access within 48 hours of purchase, contact contact@theofferrer.com with your order number. Each case is assessed individually.
All refund requests must be submitted in writing to contact@theofferrer.com with order number, account email, and reason. The Platform Owner will respond within 5 business days.
Users are solely responsible for verifying their trading counterparties. We strongly recommend:
The Platform Owner processes personal data in accordance with UK GDPR / UK Data Protection Act 2018 (for UK Users) and EU GDPR / Regulation 2016/679 (for EEA Users).
Full details: Privacy Policy
Users have the right to: access, rectification, erasure, restriction of processing, data portability, and to object to processing. To exercise these rights contact: contact@theofferrer.com. Response within 30 days.
Users may also lodge a complaint with the UK ICO (ico.org.uk) or their national EU supervisory authority.
Prohibition on misuse of contact data: Contact details (email, phone, WhatsApp) obtained through the Platform must only be used for legitimate B2B trade communication related to a specific Listing. Use for spam or unsolicited marketing is strictly prohibited.
The Platform uses cookies to ensure correct operation and analyse usage. By continuing to use the Platform, the User consents to cookies in accordance with the Privacy Policy. Cookies may be disabled in browser settings, which may affect Platform functionality.
Violations may result in immediate account suspension or permanent ban without refund. Serious violations may be reported to law enforcement.
All Platform content, design, branding, logos, software, and technology are the exclusive property of THEOFFERRER LTD or its licensors, protected by applicable intellectual property laws.
By publishing a Listing, the User grants the Platform Owner a non-exclusive, royalty-free, worldwide licence for the duration of the Listing's active period plus 6 months, to display, reproduce, and distribute the Listing content on the Platform and through partner channels, search engines, and social networks for Platform promotion purposes. Users retain ownership of all content they publish.
The Platform is provided on an "as is" and "as available" basis without warranties of any kind.
To the fullest extent permitted by law, the Platform Owner shall not be liable for:
The Platform Owner's total aggregate liability shall not exceed the greater of: (a) USD $100, or (b) the total amount paid by the User for Trade Pro in the 12 months preceding the claim. Nothing herein limits liability for death, personal injury caused by negligence, or fraud.
The Platform Owner shall not be liable for failure or delay resulting from circumstances beyond its reasonable control, including: acts of God, natural disasters, pandemic, war, terrorism, government actions, sanctions, failure of third-party services, or cyber attacks. The Platform Owner will use reasonable endeavours to notify Users and resume normal service as soon as practicable.
The Platform may not be used by any person or entity subject to international trade sanctions imposed by the United Kingdom, European Union, United States, or United Nations, or located in a sanctioned jurisdiction. Users are solely responsible for ensuring their use of the Platform and all Transactions comply with applicable export control, sanctions, and anti-money laundering laws.
The Platform Owner may update these Terms at any time. Users will be notified of material changes via a notice on the Platform homepage at least 14 days before the changes take effect. Registered Users will also be notified by email. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.
Business Users: These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
UK Consumer Users: Retain the right to bring proceedings in any court of competent jurisdiction under applicable UK consumer law.
EU Consumer Users: Retain the right to bring proceedings before the courts of their country of residence in accordance with EU Regulation No. 1215/2012 and applicable EU consumer protection law.
Alternative Dispute Resolution: Parties are encouraged to seek resolution through direct negotiation before commencing court proceedings. Complaints: contact@theofferrer.com response within 5 business days.
EU Online Dispute Resolution: https://ec.europa.eu/consumers/odr/
If any provision of these Terms is found invalid or unenforceable, it shall be modified to the minimum extent necessary, and the remaining provisions shall continue in full force. These Terms, together with the Privacy Policy, constitute the entire agreement between the Platform Owner and the User.
21.1. The Platform may provide a currency calculator for informational and illustrative purposes only. It is a convenience tool and does not constitute financial, investment, accounting, tax or legal advice, a quotation, an offer, a payment instruction, or a guaranteed transaction or settlement rate.
21.2. Exchange rates are obtained from an independent third-party data provider and may be delayed, rounded, unavailable, incomplete or different from rates offered by banks, card issuers, payment service providers, brokers or the parties to a transaction. The displayed update time relates to the underlying rate table and not necessarily to the moment of calculation.
21.3. The final amount payable may be affected by market movements, spreads, commissions, transfer fees, card fees, intermediary-bank charges, taxes, conversion rules and the time at which a payment provider processes the transaction.
21.4. Users remain solely responsible for agreeing the transaction currency, price, payment method and final settlement amount with their trading partner and for confirming all applicable rates, fees and charges with their bank or payment provider before entering into or settling a transaction.
21.5. The Platform Owner does not warrant the accuracy, completeness, availability, timeliness or fitness for a particular purpose of any exchange-rate data and, to the fullest extent permitted by law, is not liable for currency losses, pricing errors, failed transactions, lost profits or other decisions or losses arising from use of or reliance on the currency calculator.
21.6. If the current data source is temporarily unavailable, the calculator may display the last successfully stored rate table. Such data will be identified as the last available or stale rate. Users must not rely on stale data for settlement.
21.7. The calculator does not alter the price or currency published by a listing author. Any converted value is a separate indicative estimate. If a listing and the calculator appear inconsistent, the original listing currency and the amount expressly agreed between the parties prevail.
21.8. Exchange-rate data is currently supplied by ExchangeRate-API. The Platform Owner may change the provider, update frequency, supported currencies or availability of the tool at any time.
22.1. Smart Match is a search and discovery aid using information entered by Users in Listings.
22.2. Strong match and Possible match describe similarities between Listing fields only. They are not verification, advice, endorsement, or a guarantee that products, quantities, specifications, certifications, prices, logistics, legal requirements, or commercial expectations are compatible.
22.3. Users must review the complete Listing, communicate directly, request supporting documents where appropriate, and independently verify information before making a commercial decision.
23.1. Company Verification is a limited manual review of whether a submitted registration document appears reasonably consistent with company details declared by the User at the time of review.
23.2. Registration document reviewed does not certify authenticity, beneficial ownership, authority, current legal status, licences, sanctions status, solvency, creditworthiness, product quality, certification validity, transaction performance, or trustworthiness.
23.3. The Platform Owner is not a credit reference agency, auditor, certification body, inspection service, law firm, escrow provider, or guarantor. Users remain responsible for due diligence.
23.4. The Platform Owner may reject, suspend, expire, or remove a review status where information is incomplete, inconsistent, outdated, misleading, or raises a legitimate security or compliance concern.
24.1. Buyer Premium includes the Trade Pro functions stated on the current Pricing page plus Private BUY Requests, controlled identity reveal, supplier records, private shortlists and notes, and the Buyer Workspace.
24.2. A Private BUY Request hides the buyer's company and contact details from the public Listing. It does not make the buyer anonymous to the Platform Owner and does not prevent disclosure required for security, support, enforcement, legal claims, or compliance with law.
24.3. The buyer decides whether to continue a supplier conversation and reveal identity using the available workflow. The Platform does not guarantee the number, relevance, quality, legitimacy, or commercial suitability of replies.
24.4. Supplier shortlists, statuses and notes are internal organisational tools created by the buyer. They are not Platform verification results and must not be used unlawfully or to store unnecessary sensitive personal data.
25.1. Trade Pro and Buyer Premium are paid access plans for the period and price displayed on the Pricing and Checkout pages at purchase. Current plans are monthly or yearly fixed access and do not renew automatically unless checkout clearly states otherwise.
25.2. Access starts after successful payment and activation. When the period expires, paid functions may be restricted and the account may return to the free Trader tier.
25.3. Pricing, included tools and promotional savings must be read from the current Pricing page. No feature, badge, match, supplier response, business result, or transaction volume is guaranteed by purchasing a paid plan.
25.4. Refund requests are handled under Section 8 and applicable mandatory law. Nothing in these Terms excludes rights that cannot lawfully be excluded.
Email: contact@theofferrer.com
Post: THEOFFERRER LTD, 66 Paul Street, London, EC2A 4NE, United Kingdom
Company Registration: England and Wales, No. 16222238
The Platform Owner aims to respond to all enquiries within 1 business day.